At Eden Lettings, we do things differently. We’re a small, independent agency based in Paignton — which means you get a genuinely personal service, not a call centre.
Whether you’re letting your first property or managing a portfolio, we take the stress off your plate completely. From finding thoroughly vetted tenants to handling the day-to-day, your property is always in safe, caring hands.
We’re CMP and TPO registered, fully up to date with the Renters’ Rights Act, and have been trusted by Devon landlords because of one simple thing — we actually care.
Welcome to Eden Lettings and Property Management
At Eden Lettings, we do things differently. We’re a small, independent agency based in Paignton — which means you get a genuinely personal service, not a call centre.
Whether you’re letting your first property or managing a portfolio, we take the stress off your plate completely. From finding thoroughly vetted tenants to handling the day-to-day, your property is always in safe, caring hands.
We’re CMP and TPO registered, fully up to date with the Renters’ Rights Act, and have been trusted by Devon landlords because of one simple thing — we actually care.
New to market
How we can help you
Thinking of Moving?
Contact us to arrange a free valuation . We are here to help you every step of the way from when we first meet.
Very helpful, competent and professional
Gemma and the team at Eden Lettings have been very helpful, competent and professional throughout the tenancy and I am very grateful to them for guiding me through the minefield that is being a landlord for the first time. From the initial process of selecting suitable tenants and completing all the necessary checks to organising ongoing property maintenance I can always rely on Eden Lettings to provide expert service and advice. I would definitely recommend Gemma and her team to anyone, landlords or tenants, interested in rental property. Thank you again for all your help.
Linda G
I recommend Eden Lettings without hesitation
I first did business with Gemma Sibbald and Eden Lettings about 15 years ago. There were 3/4 lets in that period. Then I had a gap because I did all my tenant-finds and management myself. I have used Eden Lettings again recently and it was great to find that the service(and Gemma's efficiency and knowledge) are just as reliable as it always was back then. These days, since the Renters Reform Bill came into force on 1 May 2026, it's even more important to have an agent who is really thorough. I recommend Eden Lettings without hesitation.
Anita Chisholm 090626
Been with the Estate Agent for 5 years ....
Branch: Paignton, 11 Borough Park Road Services: Lettings (as a Tenant) Rent PCM: £650 Would you recommend?: Yes Postcode: TQ1 Been with the Estate Agent for 5 years they always get things done if something is reported. It's also good how they send u a receipt of your monthly payment on the rent once it's been paid. Cited from allagents: https://www.allagents.co.uk/review/519959/
Miss
Very friendly and efficient service...
Branch: Paignton, 11 Borough Park Road Services: Lettings (as a Tenant) Rent PCM: £625 Would you recommend?: Yes Postcode: TQ3 Very friendly and efficient service, I would fully recommend Eden lettings.
Anoop
Great agent, honest and straightforward
Services: Lettings (as a Tenant) Would you recommend?: Yes Postcode: EX2 Great agent, honest and straightforward. Problems sorted immediately, thoroughly recommended.
David
Simply the best! by 'Tim A'
I have dealt with numerous letting agents and estate agents around the UK and Devon. I can safely say Eden Lettings & property management are by far the easiest, most efficient and friendliest agents I've encountered. I currently rent an amazing property through Eden letts and they have been helpful, friendly and patient with me at all times. Highly recommended and appreciated. If I could give ten stars I would. cited from: https://www.allagents.co.uk/review/481462/
Amazing By: 'D' Jul 13,2022
Hazel was amazing made me assured my needs with a properly were met .very informative and upfront . She was prompt and even made it possible for me to move in on a Sunday morning. https://www.allagents.co.uk/review/480842/
Lovely ladies - very efficient By: 'diana abel' Nov 02,2021
Lovely ladies - very efficient - much better than the normal high street letting agent. supplied detailed reports on the inventory - never had this before. would recommend them with ease
Very Efficient
Lovely ladies - very efficient - much better than the normal high street Letting Agent. Supplied detailed reports on the inventory - never had this before. Would recommend them with ease. Nov 02,2021 Services: Lettings (as a Landlord) Rent PCM: £1250 Would you recommend?: Yes Cited from https://www.allagents.co.uk/review/458679/
Diana
Best in the bay By: 'Krystal Durber'
Best in the bay, hazel is lovely and kind and has really helped me secure a perfect family home. Thank you so much. Cited from https://www.allagents.co.uk/review/457222/
Very efficient, helpful and knowledgeable By: 'Avisha' Aug 24,2021
Very efficient, helpful and knowledgeable, would not hesitate to use Gemma and her team again! Thank you once again for excellent service! cited from https://www.allagents.co.uk/review/450589/
Excellent service!
By: 'Avisha' Aug 24,2021 Services: Lettings (as a Landlord) Rent PCM: £850 Would you recommend?: Yes Postcode: TQ4 Very efficient, helpful and knowledgeable, would not hesitate to use Gemma and her team again! Thank you once again for excellent service! Cited from https://www.allagents.co.uk/review/450589/
Get ready: ‘Register your rental property’ service
This winter we’re rolling out the ‘Register your rental property’ service, as part of the second phase of Renters’ Rights Act implementation.
If you’re a landlord of an assured or regulated tenancy, then you must register yourself and each of your properties through the service.
You won’t need to register on the service if you’re a landlord of supported exempt accommodation as set out in the Supported Housing (Regulatory Oversight) Act 2023. You can see whether this applies to you by checking Section 12 of the Act.
There’s an annual £65 registration fee per property, and you’ll need to renew your registration each year. If you don’t register your properties, then you risk being fined. Offline registration routes will be available for landlords who need them.
Regional rollout
We’re rolling out the service on a regional basis across England from 15 December 2026, beginning in the West Midlands. Registration deadlines are based on your property’s location – for example, if you live in London but your rental property is in Birmingham, then you’ll need to meet the deadline for registering in the West Midlands. You can find the list of regional deadlines in the Frequently Asked Questions section below.
At the moment you are only required to register your properties if they are currently under let, or become let during the rollout period. Under future legislation, as we roll out the public interface, you will also be required to register any unoccupied properties before you or your agent markets them for let. You and your letting agent will also need to ensure your unique landlord and property identifiers are included on adverts at this point. We will provide further guidance ahead of this requirement.
What you‘ll need to register
You’ll need a GOV.UK One Login to use the service. You’ll need to record details of your properties, like the address and the number of residents and bedrooms, as well as the amount of rent you are receiving for a property. You’ll also need to demonstrate you meet health and safety standards by uploading gas, electric, and energy performance certificates. A full list of the information you’ll need to have ready is available further down this page.
If you use a letting agent, then you’ll still need to start the registration process yourself. There will be an option for your agent or property manager to upload certain information on your behalf. We’ve published guidance for letting agents and property managers on how this will work.
Improving the sector
By registering your property, you’ll be able to demonstrate that you’re complying with the rules. We’ve developed the service using feedback from landlords to make sure it is as easy to use as possible.
For local councils, the service will be an important tool for enforcement, allowing housing officers to better identify and tackle poor practice.
In future, tenants will be able to use the service to see if a landlord is compliant with key legal requirements, helping them make better informed decisions about where they rent.
The information that will be available to tenants will balance landlords’ privacy concerns with the need for tenants to make better informed rental choices. We’ll publish a list of information that the public will be able to access at a later stage.
Helping you use the service
We’re running a communications campaign for landlords to raise awareness of the regional deadlines to register your rental property.
If you need support to register or renew once the service is rolled out, you’ll be able to get in touch with our dedicated contact centre.
Information you’ll be asked to provide
For individual landlords
Name
Date of birth
Residential address
Telephone number
Email address
For organisational landlords only
Name of organisation/description by which it is known
Type of legal entity
Address (which cannot be a PO Box number)
Telephone number
Email address
Name, date of birth, email address and telephone number of the individual making the entry on behalf of the organisation
Name of nominated contact within the organisation for the purposes of the database, and their email address and telephone number
Companies House registration number, if applicable
Charity number, if applicable.
Where a Companies House registration number is not provided, the names, dates of birth and addresses of all directors, trustees, partners or members of the governing body of the organisation
Where the organisation is constituted as a trust, the name, date of birth, address, email address and telephone number of the lead trustee
For all landlords
Whether the person making the entry is doing so in their capacity as any of the following:
a donee of a power of attorney;
a personal representative of a deceased person’s estate;
a court-appointed deputy;
a guardian;
a receiver;
a trustee in bankruptcy;
a liquidator or provisional liquidator;
an administrator;
an administrative receiver;
a person acting in a similar or corresponding capacity to those in sub-paragraphs above, under the law of a country or territory outside England and Wales;
a mortgagee or a person appointed by the mortgagee to act on their behalf
The name, address, telephone number and email address of any person specified in accordance with the above that is making the entry.
A copy of a certified or sealed copy (as appropriate) of the relevant evidence of authority of the person specified to act in relation to a dwelling which is, or is intended to be, let under a residential tenancy:
the document granting the power of attorney;
the grant of probate or grant of letters of administration;
the deed, certificate, notice or instrument of appointment;
the mortgage deed;
a court order;
a bankruptcy order or award of sequestration;
a document issued under the law of a country or territory outside England and Wales which is similar to, or corresponds to, a document listed above.
All landlords will need to provide the following dwelling information
Dwelling information
Address of dwelling
Name of the person who is the residential landlord, or who intends to become the residential landlord, of the dwelling and a correspondence address (which cannot be a PO Box number) in England and Wales and an email address for that person in relation to the dwelling.
Ownership type
Dwelling type
Number of bedrooms in the dwelling
Whether the dwelling is currently under let
Name and email address of any of the following:
the owner of the freehold property which includes the dwelling;
any other superior landlord;
the property manager for the dwelling
Tenancy information
Number of occupants of the dwelling
Number of households occupying the dwelling
Information as to whether the dwelling requires a House in Multiple Occupation (HMO) licence, an additional licence or a selective licence, and if so, the numbers of those licences, if available
Whether the dwelling is let furnished, partly furnished or unfurnished
Rent information
Rent charged and frequency of payment, and
Whether the rent is inclusive of utilities and if so, what utilities are included.
Health and safety information
Health and safety information you should provide:
If the dwelling has a gas supply— (a) a copy of the gas safety record, if one exists, and (b) the gas safety record issue date
Electrical safety information as follows— (a) a copy of the Electrical Installation Condition Report (EICR), if one exists, or appropriate Electrical Installation Certificate (EIC), and (b) EICR or EIC expiry date
Information as to whether the landlord was required to give a valid Energy Performance Certificate (EPC) to the person who is the tenant currently occupying the dwelling, and if so, a copy of the most recent EPC, if one exists
If the most recent EPC for the dwelling is no longer valid, the date the current tenancy started
If the most recent EPC for the dwelling gives an energy performance rating of below the minimum level of energy efficiency, information as to whether the dwelling has a registered Minimum Energy Efficiency Standards (MEES) exemption, and if so, what types of exemption apply
Frequently asked questions
When can I register my property on the service?
The service will roll out on a regional basis from 15 December 2026. This is to avoid bottlenecks in the service which could arise if everyone were to register and renew properties on the same date. This will help registration run smoothly as a result.
To do this, we are staggering when properties in different regions are required to be registered. This means that the requirement to register will kick in for properties in a different part of the country on a rolling monthly basis. Once properties in a particular region are required to be registered, you will have a 3-month window in which to do so. After this deadline, councils in this region will be able to initiate enforcement activity.
This rollout covers the date from which you are legally required to register. If you wish to register before you are required to do so, including if you let properties in multiple regions and would like to register these all at once, you will be able to do this.
‘Register your rental property’ service – Registration deadlines
Region
Date regulations commence
Deadline to register
West Midlands
15 December 2026
14 March 2027
East of England
15 January 2027
14 April 2027
East Midlands
15 February 2027
14 May 2027
South East
15 March 2027
14 June 2027
Yorkshire and Humber
15 April 2027
14 July 2027
North West
15 May 2027
14 August 2027
North East
15 June 2027
14 September 2027
London
15 July 2027
14 October 2027
South West
15 August 2027
14 November 2027
How has the fee for the ‘Register your rental property’ service been decided?
All landlords will be required to pay an annual £65 fee to register a property on the ‘Register your rental property’ service. The fee is for one property. You’ll need to pay the fee each time you register a different property.
During the service rollout, the fee will be adjusted (pro-rated), so that those signing up first don’t have to pay more.
The government has set the fee at a level that balances the need for fairness and sustainability for landlords, with the cost of operating the service, and tackling non-compliance in the private rented sector. In return for the fee, landlords will get access to information to help them meet their legal obligations and be able to show they are complying with the rules.
Fees will also support activity to identify and act on non-compliance with the Renters’ Rights Act 2025 reforms. This will include funding to help councils have the staff and skills they need to identify and tackle non-compliance and drive slum landlords who persist in breaking the law out of the sector.
I have properties in two regions. Can I register them all at the same time?
You can register your properties whenever you want from 15 December 2026, but you must register before the registration deadline for your property’s area. We have set up a rolling registration programme to give landlords more time to register, and to prevent the system being overwhelmed when it launches.
If you have unoccupied properties, you do not need to register them yet and should wait for further guidance about when you will be required to register before you market a property for let.
Can my letting agent or property manager register my properties for me on the service?
Landlords are responsible for starting and ending the registration process. You can agree with your letting agent or property manager that they can provide certain information on your behalf. We will be publishing guidance for letting agents and property managers before launch with details about what information this will include. Whilst your letting agent or property manager can support you, you as a landlord will remain responsible for providing all required information.
