With the current situation with letting agents permitted to open, we have decided to keep the office closed and staff to work from home, therefore please call the office mobile of 07740 276 072.
During this time we are completing viewings, once its been selected as a property match and a virtual video tour has been seen, if then a applicant wishes to go ahead a physical viewing is arranged. We ask you to ensure you arrive on time, do not attend if you have any symptoms and therefore need to isolate. We will adhere to the safety guidance and keep a minimum of 2 meters apart from you, if in a confined space we will wear masks and we always have hand gel at hand.
All our properties are now on our youtube page Eden Lettings & property managment.
We are completing check outs and check in's and have a minimum of 72 hours between each to reduce the risk of cross contamination. We are ensuring keys are cleaned prior to handover.
Any visits to a property must be made in accordance with government’s guidelines on working in other people’s homes and social distancing, this is the same for gas safety, maintenance and inspections.
We are not completing inspections currently, we are asking tenants to complete an app based report to report any issues, after calling them about the property and to check to make sure they are okay. These mid-term inspections are considered unsafe therefore delayed currently.